Job Description

SOLUTIONS ENGINEER

SAN FRANCISCO, CALIFORNIA

ONSITE

$120,000 - $190,000 + EQUITY+ BENEFITS

About the Company

This rapidly growing start-up develops AI-powered voice agents that manage sales, appointment scheduling, and customer service calls. Their technology is designed to sound natural and operate 24/7, helping businesses save time and enhance customer interactions. Supporting multiple languages and industries, the company is quickly establishing itself as a leader in automated conversational solutions.

About the Role

As a Solutions Engineer, you’ll lead the full customer journey—from initial setup to long-term success—by building and deploying custom conversational AI solutions. It’s a fast-paced, hands-on role where you’ll work closely with clients, move quickly, and help shape the product through real-world feedback and use.

Role Responsibilities

• Own end-to-end customer deployments, from pre-sales to onboarding to long-term success, acting as the main point of contact throughout.
• Translate client needs into action by managing stakeholder relationships, educating users, and communicating feedback to engineering teams.
• Work hands-on with low-code tools, API integrations, and webhooks to build and implement solutions quickly and effectively.
• Strong execution, technical acumen, and experience scaling products in high-growth or applied AI environments.

Key Requirements

• 3–7 years of professional experience, ideally in fast-paced start up environments; exceptions made for standout candidates
• Proven track record of deploying products to customers and driving implementation success
• Strong stakeholder management skills, with experience navigating cross-functional teams and external partners
• Background in a start up that has scaled from Series B to later stages or IPO

If you’re a customer-obsessed problem solver who thrives in ambiguity and wants to shape how businesses adopt cutting-edge AI, we’d love to connect.

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