Job Description

Overview:

City Wide of Orlando is seeking a strategic, emotionally intelligent, and performance-driven Sales Manager to lead and support our growing sales department. This role is ideal for a coach—not a critic—who understands how to cultivate talent, reinforce culture, and drive revenue while honoring the foundation already in place.

You’ll be the right fit if:

• You respect people first, performance second—but you know how to get both.

• You coach, not command.

• You take ownership, not control.

• You’ve managed inside/outside sales teams, and know how to bridge the gap between appointments and closed deals.

• You see “process” and “personality” as teammates, not tradeoffs.

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Key Responsibilities

• Lead, mentor, and support a 7-person sales team (Closers, SAs, CBS, BDS)

• Implement and track KPIs for appointments, quotes, closes, and client retention

• Partner with the COO to build on the current structure, not overhaul it

• Identify training opportunities and provide weekly coaching without disrupting morale

• Conduct weekly pipeline reviews and provide strategic input to optimize territory performance

• Foster collaboration between sales and operations for seamless onboarding and retention

• Manage CRM data hygiene and forecasting with discipline

• Represent the sales team’s voice at the leadership table

• Model accountability without micromanagement

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Required Qualifications

• 3+ years in B2B sales management, preferably service-based or facilities

• Proven leadership in hybrid teams (field & phone-based sales reps)

• Strong grasp of sales metrics, coaching techniques, and CRM systems (preferably Salesforce or equivalent)

• Excellent communication, empathy, and boundary-setting skills

• Able to lead through growth without disrupting culture

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Compensation & Growth

• Competitive base salary + bonus structure based on team performance

• Clear path to Director-level leadership within 18–24 months

• Part of a high-growth, people-first company culture built on grounded leadership

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Why City Wide Orlando?

You won’t inherit chaos—you’ll inherit a solid team with strong relationships, proven closers, and a leadership team that knows what it takes to win. We’re looking for someone who can build on what exists, not bulldoze it.

Travel Required

• 25% within Region

Knowledge, skills, and abilities

• Microsoft Office, including Word, Excel, Outlook, and Publisher
• CRM experience or equivalent
• E-mail and Internet

Compensation:

Base+Salary+Commissions.

Estimated $100,000-$140,000 First Time Estimated

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