Job Description

Med-Dyne is seeking a highly motivated, sales driven personality to join our team. This position will ensure all customers and clients are supported and given an over the top friendly, positive, upbeat, and pleasant customer service experience. This position will be responsible for generating sales and perform general administrative duties to maintain office productivity.

This position works closely with the President; conveying ideas directions, necessary improvements and assignments, also is responsible for ensuring these tasks are effectively implemented. This position assists the President with high-level administrative tasks, product design, research, acquisitions, marketing and other clerical functions.

Main Job Tasks and Responsibilities:

• Manage all incoming calls; engage customers, take orders, answer product questions, and provide solutions. Process payment requests, manage and evolve price schedules.
• Convey customer feedback to company to improve the overall customer experience.
• Daily administrative duties; prepare outgoing product samples, maintain operating levels of office supplies, create spreadsheets, data entry, and filing as needed.
• Develop current accounts and relationships; review customer’s buying history and suggest related items, explain features to generate sales, and promote current incentives.
• Procure new accounts; work with key decision makers to facilitate new product initiatives and get Med-Dyne products in their facilities.
• Research and process GPO options, negotiate Bid Process as needed
• Maintain marketing and advertising materials; work with Graphic Designer to maintain website and printed materials, develop promotional incentives and manage social media accounts

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