Assistant General Manager Job at HMSHost, Orlando, FL

bmd6MU1CT2cvTFI5UkJqdE43NDRBMFlrRGc9PQ==
  • HMSHost
  • Orlando, FL

Job Description

Purpose:

The purpose of the Assistant General Manager (AGM) position is to assist Branch management in tactically executing complex QSR or Casual Dine or similar restaurant management operations. The AGM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AGM uses prescribed policies and procedures to make management decisions.

Essential Functions:

  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
  • Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
  • Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
  • Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
  • Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
  • Actively ensures all associates take all mandated rest breaks and meal periods
  • Ensures display areas are appropriately clean, stocked, and visually appealing
  • Ensures all equipment is in good working order
  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
  • Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
  • Understands and performs all Health and Safety activities as specified in the Manager’s Guide to

Associate Health and Safety

  • Places orders for individual units, receives goods, processes invoices
  • Ensures that the company has most current contact information for all associates working in the restaurant.

Requirements:

  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

Reporting relationship and other important information

  • The AGM position as described falls under the Fair Labor Standards act as a Exempt position
  • The AGM position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager I within the assigned location.
  • The AGM position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates’ work activities during these different days and times.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a minimum of 6 years food and beverage, cash handling, and customer service experience
  • Requires a minimum of 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

To learn more about HMSHost and additional career opportunities, visit

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

Job Tags

Casual work, Local area, Shift work, All shifts,

Similar Jobs

Integra Testing Services, LLC

Project Estimator Job at Integra Testing Services, LLC

 ...description Pursuing bid opportunities for a professional, independent HVAC testing, adjusting, and balancing contractor. Reviewing contract drawings and specifications. Performing detailed and accurate take-offs and preparing bids for HVAC testing, adjusting, and... 

Insight Global

Senior Customs Brokerage Agent Job at Insight Global

 ...Title: Customs Import Compliance Specialist Location: Ellenwood, GA 30294 Duration: Permanent Hire Pay: $100k-115k per year Required Skills & Experience -Bachelor's degree form a four-year college or university or equivalent experience -Minimum of 4-... 

360 Painting

Paint Subcontractor Job at 360 Painting

Responsibilities~Interior and Exterior painting and staining of residential properties and some light commercial properties~Meet schedule and quality standards and expectations of each customer~Provide extraordinary customer experience in addition to quality work...

Learn And Explore Academy

Latin Teacher: Middle School Job at Learn And Explore Academy

About Us Born out of a desire to add meaning and understanding in the classroom, Learn And Explore Middle Academy a non-public, Gifted & Talented, grades 6-8 middle school makes learning relevant by placing academics within the context of issues and circumstances ...

Insight Global

Accounting Manager Job at Insight Global

 ...Job Description: We are looking for an experienced Accounting Manager to lead our core accounting functions and drive an efficient close account process. In this role, you will oversee journal entry reviews, financial statement preparation, account reconciliations, and...