Job Description

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

Summary: Warehouse Coordinator

This position will work with the Supervisor and team to define and execute daily work requirements. It will assist with job assignment oversight and labor scheduling, with a focus on continuous improvement and recommending ways to enhance operations. The person in this role will closely monitor services, report any potential shortfalls to their direct Supervisor, and ensure smooth communication between office operations, staff, and management.

Supervisory Responsibilities:

• None

Duties and Responsibilities:

• Respond to client inquiries.
• Receive and action orders with the Warehouse Supervisor.
• Assist with driver check-in and check-out processes.
• Ensure files are managed in a timely manner, emails are addressed daily, and customer inquiries are handled promptly.
• Update the client’s WMS system with order receipts and shipping information.
• Print labels from the WMS system.
• Prepare Bills of Lading (BOLs).
• Liaise with the warehouse regarding container, airfreight, and truck deliveries and pickups.
• Collect supporting documentation, including BOLs and Delivery Orders (DOs), for inbound and outbound shipments to support client invoicing.
• Align 3PL warehouse billing with monthly client billing.
• Ensure inventory is current and initiate cycle counts as needed. Investigate any discrepancies and take corrective action.
• Assist in the warehouse as needed, including loading and unloading trucks.
• Support freight receiving using scan guns when needed.
• Cross-check and label orders with the warehouse team as required.
• Assist in the Customs Examination Station (CES) with opening/closing containers, sealing boxes, and completing required worksheets.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a dual position (primarily in-office with some warehouse work as required).
• Ability to interact and collaborate effectively with cross-functional team members, customers, sales, and customer service teams.
• Knowledge of LTL, FTL, parcel carriers, and other forms of transportation; experience with automation is preferred.
• Strong analytical, communication, and customer service skills
• Excellent organizational and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Warehouse experience, including operating forklifts and other equipment.

Education and Experience:

• At least six months’ experience in logistics industry.

Physical Requirements:

• Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis. Individuals must be able to use proper techniques to lift 40 pounds.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The work environment has mild machinery noise and is climate controlled.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

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