Vice President of Client Services Job at Employment Resource Group, Inc. An EOS company, Milwaukee, WI

bWczMlBCYXIvN1ozUWh6cE1yY3pDa3doQnc9PQ==
  • Employment Resource Group, Inc. An EOS company
  • Milwaukee, WI

Job Description

We are seeking a visionary and client-centric Executive Vice President to lead with authority at the intersection of operational excellence, creative strategy, and public relations. This newly established executive role is pivotal in shaping the organization’s external voice and internal rigor. The successful candidate will not only drive superior client service and implement scalable methodologies across multiple locations, but also serve as the strategic architect of the company’s public relations efforts—amplifying brand reputation, strengthening stakeholder trust, and ensuring consistent, compelling messaging in every market we serve.

Job Duties

  • Provide strategic leadership for 39-45 active client projects spanning marketing, communications, PR, digital, and brand initiatives
  • Implement consistent account processes to enhance operational efficiency
  • Develop and oversee strategic, integrated marketing plans based on thorough research
  • Manage high-profile accounts and client relationships, driving retention and growth
  • Lead and develop team members across multiple locations
  • Serve as the "Integrator" for process implementation of proven methodologies
  • Balance operational consistency with innovative thinking to deliver exceptional client service
  • Drive strategic growth while identifying opportunities to expand existing client relationships
  • Collaborate with creative services to enhance visual storytelling capabilities
  • Maintain client relationships with regular travel between locations

Qualifications

  • 15+ years of experience in marketing, communications, and/or PR with minimum 4 years in agency environment
  • Bachelor's degree in Marketing, Communications, PR, Business, or related field
  • Proven track record of increasing responsibility and leadership
  • Strong experience managing large, high-profile accounts and multiple clients simultaneously
  • Strategic approach to client management for retention and business growth
  • Experience developing and implementing research-based, integrated marketing plans
  • Demonstrated success leading teams and developing direct reports
  • Strong business acumen and strategic thinking capabilities

Desired Traits

  • "Velvet hammer" leadership style – balancing accountability with empathy
  • Exceptional communication skills with ability to lead "courageous conversations"
  • Strategic thinker who can develop big ideas beyond initial client scope
  • Forward-thinking and innovative approach to client service
  • Meticulous with analytical follow-through on projects and budgets
  • Ability to balance leadership responsibilities with client-facing work
  • Experience in hybrid/remote environments managing teams across locations
  • Integrator mindset for implementing vision and enhancing operational consistency
  • Understanding of the expanding role of visual storytelling
  • Experience with EOS/Traction methodology a plus

Job Tags

Remote job,

Similar Jobs

AppleOne Employment Services

Financial Advisor Job at AppleOne Employment Services

The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be be comfortable creating financial plans and cross checking work to ensure complete accuracy of information. Responsibilities...

Baptie & Company

Events Director Job at Baptie & Company

 ...Position: Events Director Baptie & Company is one of the leading companies in the world specializing in delivering high level peer-to-peer communities, events, and retreats focused on the Channels in the IT/Telecom industries. We are the number one source for industry... 

NavitsPartners

Pathology Assistant - PA 25-22900 Job at NavitsPartners

 ...Job Title: Pathology Assistant Location: Bronx, NY 10461 Job Duration: 13 Week Schedule: Monday Friday Shift Options: 8:00 AM 4:00 PM or 8:30 AM 4:30 PM Hours: 40 hours/week Position Summary: Under the supervision of a licensed... 

Reliant Critical Infrastructure

Field Systems Engineer - Traveling Job at Reliant Critical Infrastructure

 ...Field Systems Engineer CNC Machine Tools & Controls Position Summary: We are seeking a Field Systems Engineer to support the installation, startup, and troubleshooting of CNC machine tools at customer sites and on the shop floor. This role requires a strong foundation... 

Ultimate Staffing

Assembler Day & Swing Shift Job at Ultimate Staffing

 ...for 30+ positions! Get your foot in the door with an amazing company! Minimal experience is required. Assembler - Day & Swing Shifts | Weekly Pay | Contract-to-Hire Location: San Jose, CA Job Type: Full-Time | Contract to Hire Pay: Day Shift: $20 -...