Job Description

Advanced Personnel Resources is seeking an experienced Quality Technician for a new opportunity with our client, a well-established manufacturing company in the Greensboro area. The Senior Quality Technician coordinates and prioritizes resolutions for QMS and customer-specific requirements, as well as daily quality internal issues and supplier claims. The Senior Quality Technician also maintains calibrated test equipment, prepares GR&R reports, processes capability studies, and identifies areas for quality control improvement. This role has the authority to stop production or shipment on any non-conforming product.

Job Duties:

• Ensures products and packaging comply with industry standards as well as agreed upon customer requirements.
• Investigates daily quality issues on the shop floor.
• Performs line inspections to identify non-conformance.
• Issues Quality Alerts and Deviations.
• Receives rejected material from customers back into the ERP system and initial NCR.
• Manages claims resolution with suppliers and prepares rejected material samples for shipment back to suppliers on claim.
• Ensures measuring and test equipment are calibrated and working correctly. Coordinates GR&R process, and data collection for process capability reports.
• Executes and processes customer claims and issues claims to vendors, manages return material and recommends disposition criteria.
• Collects, analyzes and defines data needed to track progress and effect change to drive improvement.
• Requests and submits product samples from both customers and vendors to aid in problem solving and to support objective evidence of issues.
• Supports the internal sharing and adopting of best practices identified, technology enhancements and requirements.

Qualifications:

• High School Diploma or GED.
• 1 -2 years of experience as an inspector or quality technician.
• Understanding of advanced mathematical concepts.
• Experience with initiating quality claims and generating corrective action reports.
• Prior participation in team-based continuous improvement activity.

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