Salesforce Administrator Job at netPolarity, Inc. (Saicon Consultants, Inc.), San Jose, CA

bmdYMU54ZXQrcjUxUXhucE5yYzhDRTB0RFE9PQ==
  • netPolarity, Inc. (Saicon Consultants, Inc.)
  • San Jose, CA

Job Description

Title: BSA Salesforce

Location: San Jose, CA (100% Onsite)

Duration: 6-month contract on W2 (Temp Role)

Rate: 60-68/Hour on W2

Job Description:

Requirements:

Key Responsibilities:

1. Lead dynamic and interactive requirements gathering sessions with cross-functional stakeholders across multiple business groups and guide users toward Out-of-box Salesforce solutions and industry “Best Practices”

2. Adopt a robust analytical approach to evaluate business needs, identify opportunities for improvement, and decompose high-level information into detailed requirements, emphasizing cross-functional inter-dependencies

3. Create and maintain the Functional Specs documentation, including use cases, and work collaboratively with the team to test and deploy the system changes

4. Work with development, design, and QA teams to ensure the business requirements are implemented and validated as per documented specs

5. Monitor Salesforce Service Cloud upgrades and industry trends , recommending best practices and new features to improve efficiency and leverage native functionality as much as possible

6. Develop reports, dashboards, and metrics to provide insights to stakeholders

Qualifications:

  1. Excellent verbal and written communication skills, with the ability to work collaboratively across teams
  2. 10+ years of experience in a Business Systems Analyst role, with 3+ years’ experience on Salesforce Service Cloud required
  3. Strong understanding of Salesforce Service Cloud & Community Cloud features: Salesforce Certifications a plus
  4. Proficient in creating process diagrams, user stories, and functional specifications
  5. Strong analytical and problem-solving skills, with a focus on driving measurable outcomes

Job Tags

Contract work, Temporary work,

Similar Jobs

vTech Solution Inc

Human Resources/Employee Engagement Specialist Intern Job at vTech Solution Inc

 ...relevant field i.e. Communication, Organizational Psychology, Human Resources -Employee relationship. At least 1 year experience in...  ...skills Proficiency in MS Office Suite Position Type: Internship role, with possibility to convert to Full-time based on... 

Optomi

Physical Security Specialist Job at Optomi

 ...Physical Security Specialist/Program Manager - San Jose, CA Optomi, in partnership with a company that specializes on AV, security and fire alarm solutions is looking to add a Physical Security Specialist! The Physical Security Specialist will join as the first member... 

Round-Peg Solutions (RPS)

Lead Aircraft Maintenance Supervisor Job at Round-Peg Solutions (RPS)

 ...A highly respected and versatile helicopter operator in California is seeking a Lead Aircraft Maintenance Supervisor to join their elite team. Do you thrive in a fast-paced environment supporting VIP, EMS, news, and film aviation missions? This is your opportunity to... 

Akkodis

Data Entry Administrator Job at Akkodis

 ...Akkodis is seeking a Data Entry Administrator for a 1 year, 100% onsite contract with our...  ...with dates and mileage Proven ability to work with urgency and meet deadlines Self-...  .../Disabled Benefit offerings include medical, dental, vision, term life insurance, short... 

Paladin Consulting

2nd shift Legal Office Services Clerk Job at Paladin Consulting

Job Description & Responsibilities : ~3pm-12 am ~ This role takes place in a law firm. ~ The role requires working in a duplicating center completing printing and scanning projects. Skills & Qualifications : The manager is looking for someone with experience...