Job Description

As a Property Manager, you will maintain a best-in-class, customer-centric, culture while delivering an exceptional employee experience. Your responsibilities will include, but are not limited to, achieving operational excellence by managing net-operating income, occupancy, collections, and home sales. Time allocation mentioned below may vary depending on the community’s needs. Annual or semi-annual travel may be required for this role.

Essential Duties and Responsibilities:

• Cultivate employee satisfaction within your community
• Ensure community is meeting or exceeding monthly and quarterly goals related to NOI, occupancy, collections and home sales.
• Consistently execute standard operating procedures and policies to achieve full operational excellence
• Demonstrate core values through interactions with staff and residents
• Communicate with team members at all levels (i.e., maintenance, sales and leasing agents, field leadership team, home office staff, etc.) regularly to align company priorities and goals
• Ensure community complies with federal and state laws, as well as Fair Housing Standards

Resident Relations and Retention

• Cultivate resident satisfaction within your community
• Address resident issues with urgency and care
• Execute successful touch points throughout the resident’s journey to ensure a happy resident base that will renew year over year
• Maintain resident ledgers and generate monthly bills
• Ensure all work orders are completed within 48 hours of receipt

Sales and Leasing

• Lead community marketing efforts to attract potential residents
• Maintain a healthy sales pipeline and hold team accountable to maintaining pipeline conversion metrics
• Maintain occupancy goals of rental homes and oversee the sale of on-site homes

Net-Operating Income (NOI) Management

• Track and maintain a positive NOI for your community
• Ensure successful expense management through close oversight of vendors, suppliers, and employees

Collections

• Ensure all rent is billed accurately and collected on-time
• Complete all legal action and notices required in compliance with State and Fair Housing Standards

Curb Appeal

• Ensure community equipment and amenities meet safety regulations
• Provide a safe and beautiful place for residents to call home through ensuring resident’s homesites and common areas are kept to standards
• Provide input into community capital plans and ensure all capital projects are completed on time, within scope and budget and according to policies

Compensation:

$20/hr to $25/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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