Job Description

Low-Income (LMI) Strategy Project Manager

Duties:

We are seeking a strategic and adaptable Project Manager to support the execution of our Low-Income (LMI) Strategy across a diverse portfolio of initiatives. This role is ideal for someone who excels at working across functions, aligning stakeholders, and translating high-level goals into actionable plans. Projects may span digital redesigns, product development and testing, operational improvements, and governance support—requiring a flexible, goal-oriented mindset and strong collaboration skills.

Key Responsibilities:

• Lead end-to-end project management for a wide range of LMI-related initiatives, including digital redesigns, product design and testing, operational improvements, and cross-functional governance activities.
• Collaborate with stakeholders to understand project goals, define success metrics, and co-develop realistic timelines, milestones, and deliverables.
• Identify key dependencies and align related projects and workstreams to ensure cohesive execution.
• Coordinate and streamline communications, align schedules, and manage project resources across departments.
• Schedule and facilitate meetings, lead discussions on project milestones, requirements, and resource needs.
• Build strong working relationships across a diverse group of cross-functional stakeholders, including IT, UX/UI, product, regulatory, customer operations, and external partners.
• Translate business and design needs into actionable development tasks, including writing user stories, use cases, and test cases.
• Identify and mitigate project risks, remove blockers, and escalate issues when needed.
• Support governance activities, reporting, and documentation for LMI strategy initiatives.

Skills:

• Proven ability to lead complex, multi-disciplinary projects that span digital, operational, and strategic domains.
• Strong interpersonal and communication skills, with the ability to influence and align stakeholders across varying roles and priorities.
• Experience managing cross-functional teams and facilitating collaboration across departments.
• Ability to translate high-level goals into structured project plans, timelines, and milestones.
• Familiarity with Agile methodologies and tools such as Jira, Confluence, or Smartsheet.

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