Job Description

Labor Cost & Profitability Specialist

Irving, TX

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Labor Cost & Profitability Specialist supports accurate pricing and margin management by analyzing operational inputs, especially labor, and translating them into reliable cost models. By applying industrial engineering principles and financial analysis, this role identifies cost drivers, supports profitability assessments, and promotes cross functional improvements across production, planning, and pricing, with the objective of ensuring transparency, operational alignment, and financial accuracy in commercial decisions.

Main Accountabilities

• Analyze operational and financial data by reviewing labor, material, and process inputs, with the objective of building cost models that reflect true production practices.
• Support pricing decisions and margin management by interpreting customer requirements and linking operational assumptions to financial impacts, with the objective of informing pricing, ROI, and make-vs-buy decisions.
• Collaborate with Industrial Engineering and Operations to maintain accurate labor standards and identify process inefficiencies, with the objective of aligning cost models with continuous improvement.
• Conduct customer profitability analysis by comparing productivity metrics with financial results, with the objective of highlighting performance gaps and supporting margin enhancement initiatives.
• Standardize and improve costing methodologies by implementing control points, benchmarking practices, and documentation, with the objective of increasing consistency and transparency across functions.
• Respond to cross-functional costing inquiries by providing timely and accurate answers on cost drivers, labor allocation, and pricing logic, with the objective of supporting stakeholder decisions and commercial clarity.

Knowledge, Skills and Experience

• Bachelor’s degree in Industrial Engineering, Finance, Business Analytics, or related field
• 3+ years of experience in labor costing, operations analysis, or process improvement
• Foundational understanding of time/motion study, labor forecasting, or MTM
• Strong analytical skills and experience interpreting operational data
• Proficiency in Excel; ERP/MRP experience (SAP preferred)
• Strong verbal/written communication and stakeholder collaboration
• Self-starter with project coordination skills and ability to travel (up to 25%)

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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