Help Desk Analyst Job at Medasource, South Bend, IN

blEzMk1SQ3ErYjl4UmhudE5MTStDRUloRHc9PQ==
  • Medasource
  • South Bend, IN

Job Description

About the Role:

Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.

Key Responsibilities:

  • Provide Tier 1 helpdesk support to end users
  • Troubleshoot and resolve technical issues efficiently
  • Assist users with varying levels of technical knowledge and backgrounds
  • Manage multiple tasks and prioritize effectively in a fast-paced environment
  • Deliver exceptional customer service to ensure user satisfaction

Qualifications:

  • Previous Helpdesk experience, preferably Tier 1 support
  • Excellent customer service and communication skills
  • Strong troubleshooting and problem-solving abilities
  • Ability to multitask and work independently
  • Experience in the healthcare industry is a major plus

Job Tags

Similar Jobs

Ajulia Executive Search

Chemical Mixer Job at Ajulia Executive Search

 ...Multiple Shifts Mon-Fri / 1st Shift 6:45am 2:45pm Mon - Fri / 2nd Shift 2:45pm to 10:45pm Mon night - Fri night / 3rd Shift 10:45pm to 6:45am Job Summary We are seeking a dedicated and detail-oriented Blender to join our production team. The ideal candidate... 

Upward Health

Triage Nurse Job at Upward Health

 ...where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business...  ...optimized toward targeted outcomes. By collaborating with the Clinical Operations team to assess, plan, implement, coordinate, monitor, and... 

Northwire, Inc.

3rd Shift Extrusion Operator Job at Northwire, Inc.

 ...Objective: Fast-paced and rapidly changing, Northwire designs and manufactures custom, made-to-order products for a diverse range of...  ...Working within a production environment utilizing a variety of plastic materials, safely operate equipment to perform set-up, and operation... 

Agile Premier

Diesel Equipment Mechanic Job at Agile Premier

 ...The Heavy Machinery Mechanic will perform skilled mechanical work in heavy equipment and motor vehicle maintenance. This position works under the direct supervision of the LL Maintenance Heavy Equipment Supervisor or Light Duty Equipment Supervisor. While performing... 

SOS International LLC

Korean Linguists Job at SOS International LLC

Overview:**This position is contingent upon award of contract** SOS International LLC (SOSi)is seeking Korean Linguists to support a US Government Client. Linguists will serve as subject matter experts and leverage Korean and their cultural expertise to translate...