Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
b.1)Responsible from design review of new products, participate Packageand substrate(Lead frame and DBC) design review, optimize design, process characterization, generate related spec and work instruction, to be owner of qualification and customers samples to complete...
...centralized production hubs with everything teams need to execute design at scale Working across Wrike, Quip, Box, and Miro to manage systems and documentation What were looking for: ~5+ years in production design ops, systems design, or creative tooling ~...
...four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate... ...~ Employee Assistance Program ~ Direct Deposit ~ Credit Union ~ Child Day Care Center on campus ~ Gift shop on campus ~...
...Week Onsite - LOCALS ONLY IN PERSON INTERVIEW FIRST ROUND) Title: Calypso Developer with exp in Core Java, Stored Procedures, shell/perl/python, Unix, Trading Platform, West Conshohocken PA / NYC 12+ months cont Description: Department: Investment Management...
...assigned) Responsible for daily care of truck by checking oil, fuel, tires, and truck... ...paperwork daily and weekly as required such as drivers log sheets and vehicle maintenance. ~... ...to deal with problems involving a few concrete variables in standardized situations....