Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
...from product development and operations to retail, DTC, and Amazon growth. We're fast, lean, and built for execution. Were looking... ...from sourcing and manufacturing to fulfillment and final deliveryacross all channels: DTC, Amazon, and Retail. Key...
We are Looking for a full-time Education Service Consultant for a training center located in Shenzhen. About the programThe students are usually aged between 9 and 16 years old and follow either the UK, US or an international curriculum. The end goal for the majority of...
...Manager. The ideal candidate will be responsible for managing warehouse operations. These operations include shipping, inventory, delivery. Your goal will be to increase operational efficiency and ensure a safe environment. Responsibilities Strategically manage...
Primary Function: Installation of Plumbing Systems (Wastes & Vent, Storm, Water, Gas, Boilers/Water Heater) according to specifications and local plumbing codes. Seeking plumbers skilled in all aspects & phases of multi-family plumbing. All projects will be in the San...
Role Description HRCap is actively hiring! We are looking for recruiters to join our very own teams (technical sourcing, executive recruiting, interim solutions, HR consulting and more). The ideal candidates are bilingual/multicultural recruiters who can interface...