Job Advert
Location:
Oriskany, NY (Hybrid – Virtual roles work from home with periodic office visits)
Pay:
Based on experience and location
Type:
Contract (Full-time hours), Monday–Friday, 8 AM to 11 PM (flexible shifts based on business needs)
Start Date:
ASAP
About the Job
Join a leading insurance provider as a Senior Customer Service Representative supporting the Dental Global Customer Solutions (GCS) team. In this role, you’ll handle inbound customer inquiries via phone and email, resolve issues with empathy, and ensure every customer interaction is exceptional.
Your New Customer Service Job:
- Respond to dental customer requests via phone or email
- Research and resolve inquiries related to policies, claims, and procedures
- Process transactions and refer complex requests to appropriate departments
- Strengthen customer relationships through effective communication and empathy
- Navigate multiple systems (e.g., Salesforce, Insight) to provide integrated support
- Maintain professionalism and high-quality service standards
What You’ll Need to Succeed:
- 1+ year of customer service experience (call center, retail, or restaurant)
- High School Diploma or GED
- Intermediate computer literacy and multitasking across systems
- Ability to work flexible shifts between 8 AM and 11 PM, Monday–Friday
- Prior experience in dental insurance or dental office preferred
- Strong verbal communication and listening skills
- Experience with Salesforce is a plus
What You’ll Get in Return:
- Opportunity to enroll in full medical, dental, vision, 401K, and life insurance ($20,000 benefit)
- Weekly pay and consistent hours
- Supportive recruiter guidance throughout the hiring process
- Access to resume tips, interview prep, and career coaching
What to Do Now:
If you're interested, apply now—we’re hiring fast!
At Hays, we’re more than recruiters—we’re career partners. If this role isn’t right for you, visit hays.com for more opportunities.
Additional Info:
- Must be legally authorized to work in the U.S. (no sponsorship available)
- Drug testing may be required
- ADA accommodations available upon request
...to lift up to 100 lbs for assisting with equipment and patient transport. ~ Preferred Qualifications: ~ Experience with EC135 aircraft, NVG operations, and EMS missions. Compensation & Benefits Sign-On Bonus: Up to $50,000. Additional Incentives: Shift...
...Washington, Utah, Alaska, and Southern California, is expanding its Medical Assistant Program in the Lacey, WA area! It is the philosophy... ...administration; qualified, experienced and certified instructors; the College directs students not only to the highest level...
...Job Summary: The Co-Pilot (Second In Command or SIC) is responsible to assist the Pilot In command (PIC) in the operation of the aircraft as requested and in compliance with all federal, state, local, and foreign regulations, as well as the policies and procedures specified...
...and visitors by monitoring school grounds, buildings, and activities; To promote compliance with safety protocols, support campus operations, and intervene in potentially disruptive or unsafe situations. Qualifications: Education/Certification: High school...
...Purpose: The purpose of the General Manager II (GMII) position is to manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale... ...waste, records as needed and participates in food donation program. Brand Knowledge/Proficiency...