Job Description

What To Expect
As a Customer Experience Specialist, Tesla Direct at Tesla, you will be the face of our brand, delivering vehicles directly to our customers' home or work addresses. Your role will involve ensuring a seamless and exceptional customer experience, from delivery to follow-up. You are part of a larger sales, service and delivery team who works closely and flexibly on all operations. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
What You'll Do
Deliver vehicles to customers' home or work addresses, providing a professional and positive handover experience.Ensure customers are familiar with their new vehicles by explaining features, functions, and benefits.Maintain a high level of customer satisfaction by addressing any questions or concerns during the delivery process.Act as a chaser to pick up other customer experience specialists, ensuring timely and efficient coordination.Manage delivery schedules and logistics to meet customer expectations.Provide feedback to the sales and delivery teams to improve processes and enhance customer satisfaction.
What You'll Bring
Full UKdriving licence with no more than 6 points.Excellentinterpersonal skills with a natural ability to build rapport and engage withcustomers.Strongorganizational skills with the ability to manage multiple priorities in afast-paced environment.Proventrack record of delivering excellent customer experiences.Customer-focused with a positive and professional attitude.Flexibilityto work on weekends and evenings as required. Strongorganizational skills with the ability to manage multiple priorities in afast-paced environment.A passionfor Tesla's mission to accelerate the world's transition to sustainable energy.

Job Tags

Full time, Work from home, Weekend work, Afternoon shift,

Similar Jobs

Vaalco Energy

HR Manager Job at Vaalco Energy

...resources activities for a geographically dispersed workforce. The HR Manager will help drive, develop, manage and implement HR... ...participation across all locales. Assist VP in developing a robust internship program Expat/Secondee/Mobility Management: Stay abreast...

Christian Health

Certified Medication Aide Job at Christian Health

...four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate... ...~ Employee Assistance Program ~ Direct Deposit ~ Credit Union ~ Child Day Care Center on campus ~ Gift shop on campus ~...

INSPYR Solutions

Human Subjects Research Assistant Job at INSPYR Solutions

Title: Human Subjects Research Assistant Location: Redmond, WA Duration: 12 months Compensation: $25-$30 Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Our goal is to explore, innovate and design novel interfaces and hardware...

Karen Kane

Customer Service Representative Job at Karen Kane

Were looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This ...

Phifer & Company

Executive Assistant - Must have Start-up experience Job at Phifer & Company

Were looking for an Executive Assistant (EA) for our client (from a tech company based in NYC). who thrives in a fast-paced, high-growth environment. This is a career-defining opportunity for someone who wants to be deeply embedded in the companys strategy and leadership...

Customer Experience Specialist, Home Delivery (Part Time with Full Time opportunity) - Manchester Job at Tesla, United Kingdom

bVEzeE14YXIrTDk4Unh2ck03TTVBa2Nq