Assistant Maitre D - Cruise Job at Navis Consulting, Miami, FL

bkF2NU14Q3Q4TFJ3UlJUcFA3QTVEMFluQ2c9PQ==
  • Navis Consulting
  • Miami, FL

Job Description

Position Title: Assistant Maître d’

Department: Food & Beverage – Restaurant Operations

Reports To: Maître d’

Direct Reports: Assigned Restaurant Personnel

Position Summary

Supports the Restaurant Manager by supervising restaurant staff and ensuring exceptional guest service and dining experiences in accordance with cruise brand standards and safety guidelines.

Key Responsibilities

  • Supervise, train, and evaluate restaurant staff in assigned dining venues.
  • Maintain high service standards, ensuring guest satisfaction through daily table visits and personal attention to VIPs and special requests.
  • Coordinate restaurant operations during events such as the Midnight Buffet and assist with scheduling and assignments.
  • Monitor staff appearance, hygiene, and compliance with USPH and company policies.
  • Assist with wine service and guest relations when necessary.
  • Lead onboarding and mentoring of new team members.
  • Track special occasions and ensure appropriate amenities are delivered.
  • Support compliance with safety, environmental, and operational standards.
  • Participate in meetings, training sessions, and other duties as assigned.

Financial Responsibilities

  • Control costs through proper use of resources and minimize waste.
  • Ensure guest charges for premium services are applied accurately.
  • Conduct spot checks to maintain stock quality and reduce loss.

Leadership Responsibilities

  • Monitor team performance, delegate tasks, and maintain service flow.
  • Recommend staffing decisions and disciplinary actions as needed.
  • Mentor and train team members for development and succession.

Qualifications

  • 5–8 years of hospitality management experience (shipboard preferred).
  • Degree in Hospitality Management or related field preferred.
  • Strong leadership, communication, and guest service skills.
  • Experience with multicultural teams and dynamic environments.
  • Basic knowledge of accounting and proficiency in MS Office.
  • Fluent English required; additional languages (Spanish, French, German) a plus.

Physical Requirements

  • Must be able to stand/walk for long periods and lift up to 50 lbs.
  • Full mobility and ability to participate in emergency drills required.

Job Tags

Night shift,

Similar Jobs

Atain Insurance Companies

E&S Underwriter Job at Atain Insurance Companies

 ...casualty insurance company dedicated to serving niche programs and excess & surplus (E&S) markets. Licensed in 50 states, Atain underwrites numerous lines of business including professional liability, general liability, and commercial multi-peril risks. This structure... 

Midland-Marvel Recruiters, LLC

Chief Nursing Officer Job at Midland-Marvel Recruiters, LLC

Community healthcare facility looking to bring on CNO! Bonus Incentives and Sign On Bonus! Inpatient setting with a team of 60 FTE's, Specializing in longer term care for patients. Will have 4 direct reports. Reports to the CEO. ~ BSN required. ~3+years of hospital...

Outcomes®

Workforce Optimization Analyst Job at Outcomes®

 ...Program ~ Employee Resource Groups ~ Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates ~11 Paid Holidays ~ Corporate Wellness Program ~401k Employer Match & Roth Option Available immediate eligibility... 

Skytower

Senior Political Consultant => Relocate to JP Job at Skytower

 ...Job Description: As a Senior International Affairs Consultant, you will utilize your extensive government experience to provide strategic...  ...Requirements: Educational Background: Bachelor's degree in Political Science, International Relations, Public Administration, or a... 

Veracity Insurance

Online Customer Service Trainee - Spanish Speaking Job at Veracity Insurance

 ...class customer experience while living the work-hard-play-hard model that promotes a...  ...Underwriting Experience) Team as a work-from-home CSR (Customer Service Representative.)...  ...remote Customer Service Agent: Spanish Speaking to join our team. This is a remote role...